What We Do
We provide advisory services and software-as-a-service (SaaS) on impact data for businesses in travel and tourism.
Advisory
For enterprises, governments, consulting firms, and destinations looking for an alternative to 200-page reports.
What do we offer?
We build visualisations, models and data animations that help our clients make sense of the complex world of sustainable travel. We help you make effective decisions with near real-time data and nowcasting (showing you what's happening NOW, not what's happened in the past).
What makes us different?
We don't do macro-economic models or visitor surveys. Instead we combine alternative data with animations and visualisations that identify, explain and communicate the trends that others find difficult. Our work helps you easily explain tourism dynamics to your stakeholders, set build brands for the next generation of tourists, set strategies to quickly address tourism challenges that need immediate intervention (like identifying city-level pressures resulting on tourism crowds) and understand what messages you need to be marketing to travellers to positively influence their behaviour and spending.
SaaS
For travel advisors and tour operators looking for quick, easy and affordable insights into the impacts of their tours.
What do we offer?
Using just a URL, Equator generates personalised insights for users into the impacts of their products, guidance on how they can design more sustainable tours, and content to help them market to the next generation of consumers.
What makes us different?
Our Ai isn't your average carbon calculator or ESG toolkit. It's built to help companies design tours that are better for customers, better for locals and better for the planet. It's designed to drive marketing content so that our users can explain to their customers what they're getting right, and where they need to make improvements. It's built to help the smallest of companies build products that appeal to the next generation of travellers.
Destinations & DMOs
The economic measures built through tourism satellite accounts aren’t enough in the face of overtourism and climate change. National averages obscure acute, local challenges. Visitor spend masks economic leakage. The supply of rooms hides real pressures on housing availability for residents.
Without the right data, it’s almost impossible to determine what action to take. We need data to know which policies need reforming and what incentives structures to put in place to ensure that travel and tourism has a positive impact on local peoples, environments, and economies.
We’ve built a whole new suite of tools. Ones that help destination management organisations, policy makers, and marketing authorities develop the tourism systems that the locals want, and tourists love.
Travel Operators & Advisors
Knowing how an itinerary impacts people and the planet is hard. Measuring the Scope 3 emissions of a tour, finding suppliers with the right credentials, knowing how to avoid the crowds can be challenging at the best of times. For most companies though, it’s nigh on impossible.
Unlike most consulting firms, we don’t need months to start generating data. In fact, most of the time, we can start generating impact insights within a matter of days.
We’ve built the first platform specifically to help travel agents, advisors and tour operators design, build and market more sustainable tours. You don’t need to spend hours filling in forms or spreadsheets. All we need is a URL or description of the itinerary to get started.
Hotels
Hotels can have extraordinary impacts on local communities, economies and environments. Capturing this impact, however, can be difficult, and often results in 200-page reports filled with technical jargon about low-flush toilets and daily kHw energy usage.
This is where Equator comes in. Our philosophy is to make your customers feel like heroes for staying at your property, to communicate what you’re doing, what you get right, and what you’re working on in a way that makes them feel like owners of their own impact.
We help build brands around impact, ones that appeal to the 8 in 10 travelers who want their stay to not only feel good but do good.
Our methodology & approach
We don't do macro-economic models or visitor surveys. Instead we combine alternative data with animations and visualisations that identify, explain and communicate the trends that others find difficult.
What’s alternative data?
Simply put, alternative data is data gathered from nontraditional sources. So instead of conducting visitor perceptions surveys for example, we analyse review data and visitor traffic. Alternative data captures things like web traffic, social media engagement and sentiment, geolocation data, weather and customer ratings.
What’s wrong with the normal stuff?
To understand crowds, carbon emissions and social impact of tourism, we need more than perceptions surveys and financial data. We need systems that are fast and responsive. Ones that help decision-makers make informed decisions with near-real-time simulations.
So do you even use traditional data?
Yes. To build out our models, we combine alternative data with traditional data like visitor arrivals and tourism receipts to generate a more comprehensive analysis. We also reference peer-reviewed academic research and test all of our models against standardised systems.
How do you present and deliver the data?
With stunning animations and visualisations that will make your head explode. We don’t do jargon and we don’t produce 200-page reports. You can hire every other consultant for that.
Our technology
We have a novel approach to impact modelling in travel and tourism: we don't use surveys. Instead, we've developed the DataByte.
All of Equator's systems are built using a combination of advanced statistical micro-models, vector-based search and retrieval augmented generation (RAG). We call this technology DataBytes. They're a critical part of our system that give Equator a fast, scalable solution to modelling the dynamics of travel and tourism.
To date, Equator has built over 40 DataByte models. We've identified short-term rental density issues, and the pressures placed on local housing; city-level mapping for destinations concerned about overtourism; carbon models for tourism activities such as hot-air ballooning and jet-skiing, and; demand-models for destinations that observe Ramadan.
- They provide data in near-real time: using publicly available, alternative data sources, Equator can re-run models and ingest new data to identify trends and patterns in tourism dynamics quickly. On July 1st, 2022, we predicted that Porto's lodging sector would exceed its 2019 records for the month of June. Four months later, following the publication of their accommodation survey, Portugal's Hotel Association confirmed that was the case.
- They're scalable. DataBytes provide a single frame of reference that can be used to benchmark performance across destinations, companies and systems. This means Equator can offer clients a way comparing Scope 3 carbon emissions of tours, or indices to compare short-term rental pressures.
- They update automatically. Once the models are built and products are loaded into the system, Equator can update the models at relatively low cost. So if a tour operator changes the design of an itinerary, or
Modelling overtourism in porto
Step One
We aggregate and geo-spatially map review data, traffic, and occupancy (among others) to identify footfall and visitor density at the city level. This is then placed on a near-real time map.
Step Two
We validate the models against available studies and existing government or peer-reviewed data to ensure the validity of the model. These are updated constantly.
Step Three
We use vector-based search & LLMs to translate the data and dynamics into simple, relatable insights relevant to our users, whether they're destinations or travel companies.